Remote Maintenance – GoDigital
Manufacturing companies utilize large number of machines at every stage of the production process. A failure in any of these machines or line of machines could cause shutdowns that cost thousands of dollar per hour in lost production and other cascading impacts. Keeping these valuable machines/equipment running depends upon the experience of the service technicians who have the responsibility to maintain, diagnose and fix problems, preferably before they fail. Today’s challenge is that these experienced service technicians are reducing due to ongoing retirement and lack of availability and skilled potential entrants to the service field. There is a need for digitizing the industrial maintenance and field service process.
The Remote Maintenance Solution enables manufacturers and machine/equipment builders to increase machine uptime by:
- Collecting real-time data from Machine Controls (PLC/CNC), SCADA and other sensors and smart devices
- Analyzing the data from machine and using previous predictive analytics & knowledge-based systems to identify current and upcoming problems
- Enabling problem to be solved remotely with diagnostic information and access to the machine controls
- Complementing the service technician skills in the field with AR to increase their productivity in diagnosing and fixing problems.